7azbd Privacy Policy

7azbd is an online betting and casino entertainment platform operating at https://7azbd.io, providing sports betting, live dealer casino games, slot games, and related gaming services to players in Bangladesh. For the purposes of this Privacy Policy, 7azbd is the data controller responsible for the personal information collected through the platform.

Our platform is designed exclusively for adult players aged 21 and above who are located in Bangladesh. If you have any questions about how your personal data is handled, you may contact our support team at any time using the contact details provided in Section 13 of this Policy.

7azbd collects the following categories of personal data from players. We have organised these into three groups for clarity:

2.1 Identity and Registration Data

• Full legal name as it appears on your government-issued identity document.
• Date of birth (used to verify that you meet the 21+ age requirement).
• National identity card (NID) number or passport number, where provided for KYC verification.
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Email address and mobile phone number.
• Username and encrypted password credential.

2.2 Financial and Transaction Data

• Mobile financial service account identifiers used for deposits and withdrawals (e.g., bKash, Nagad, Rocket, Upay account numbers — last four digits only after initial verification).
• Bank account details where bank transfer methods are used (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank).
• Deposit and withdrawal transaction records, including amounts in BDT, timestamps, and transaction reference numbers.
• Wagering history, including bet amounts, markets wagered on, outcomes, and winnings.
• Player wallet balance history.

2.3 Technical and Usage Data

• IP address and approximate geographic location derived from IP data.
• Device type, operating system, browser type, and version.
• Pages visited on the 7azbd platform, session duration, and navigation paths.
• Login timestamps, session identifiers, and activity logs.
• Cookie identifiers and similar tracking technology data (see Section 7).

7azbd collects personal data through the following primary channels:

• Direct submission: Data you provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion.
• Automated collection: Technical and usage data collected automatically as you browse and interact with the 7azbd platform, via server logs, cookies, and similar technologies.
• Payment processors: Transaction confirmation data received from mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners following a completed deposit or withdrawal.
• Identity verification services: Where 7azbd uses third-party KYC verification tools, confirmation data (such as identity document validation status) may be received from those providers.
• Publicly available sources: In limited circumstances related to fraud prevention and anti-money-laundering (AML) checks, 7azbd may cross-reference information against publicly available databases.

7azbd uses the personal data we collect for the following purposes:

• Account creation and management: To register your player account, maintain your profile, and provide access to all platform features.
• Identity and age verification: To confirm that you are at least 21 years of age and to comply with our KYC obligations before processing withdrawals or high-value transactions.
• Payment processing: To facilitate deposits and withdrawals through your chosen payment method, and to maintain accurate records of all financial transactions in BDT.
• Service delivery: To provide the sports betting, casino, and gaming services you access on the platform, to settle wagers, and to credit winnings to your player wallet.
• Customer support: To respond to enquiries, process complaints, and resolve disputes in a timely and accurate manner.
• Responsible gaming: To monitor wagering patterns and account activity in order to identify players who may be displaying signs of problem gambling, and to enforce self-exclusion or other player protection measures where applicable.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, money laundering, and other prohibited activities.
• Legal compliance: To comply with applicable legal and regulatory obligations, including anti-money-laundering (AML) requirements, and to respond to lawful requests from competent authorities.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the functionality, performance, and user experience of the 7azbd platform.
• Marketing communications: To send you promotional offers, bonus notifications, and relevant updates — but only where you have consented to receive such communications, and subject to your right to opt out at any time.

7azbd processes personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between 7azbd and the player — including account registration, payment processing, game delivery, and withdrawal processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML obligations and responses to lawful authority requests.
• Legitimate interests: Processing conducted for 7azbd's legitimate business interests — such as fraud prevention, platform security, and service improvement — where those interests are not overridden by the player's rights and interests.
• Consent: Processing based on your freely given, specific, informed consent — in particular for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

7azbd does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited and controlled circumstances:

6.1 Payment Service Providers

Transaction data is shared with mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners as necessary to process deposits and withdrawals. These providers act as independent data controllers in respect of the data they receive and are subject to their own privacy policies and applicable financial regulations.

6.2 Game and Technology Providers

Certain technical data (such as session identifiers and device data) may be shared with our licensed third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to enable delivery of their games on the 7azbd platform. These providers are contractually prohibited from using this data for any purpose beyond delivering the agreed service.

6.3 Identity Verification Services

Where 7azbd uses third-party KYC or identity verification tools, necessary identity data is shared with those providers solely for the purpose of completing the verification process. Such providers are bound by strict data processing agreements.

6.4 Legal and Regulatory Authorities

7azbd will disclose personal data to competent governmental, regulatory, or law enforcement authorities where required to do so by applicable law, court order, or lawful regulatory request. In such cases, 7azbd will disclose only the minimum data necessary to satisfy the legal requirement.

6.5 Business Transfers

In the event that 7azbd undergoes a business restructuring, merger, or acquisition, player data may be transferred to the successor entity as part of that transaction. Players will be notified of any such transfer and any resulting changes to data handling practices before those changes take effect.

7azbd uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that enable the platform to recognise your browser, maintain your login session, and record your preferences.

7.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that maintain your logged-in state. These cannot be disabled without impairing platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience.
• Analytics cookies: Used in anonymised or aggregated form to understand how players navigate the platform, which pages are most visited, and where technical issues may arise. This data informs platform improvements.
• Security cookies: Used to detect fraudulent login attempts, unusual account activity, and other security threats.

7.2 Managing Cookies

You may manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your 7azbd account and will impair normal use of the platform. All other cookie categories can be disabled without affecting core account functionality, though some personalisation features may not work as intended.

7azbd implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 7azbd platform.
• AES-256 encryption for sensitive personal and financial data stored in our systems.
• Role-based access controls ensuring that only authorised personnel can access player data, restricted strictly to what is necessary for their job function.
• Regular internal security audits and penetration testing of platform infrastructure.
• Secure, encrypted password hashing — 7azbd staff cannot view your account password in plain text.
• Two-factor authentication options available to players for additional account security.
• Automated monitoring systems that detect and alert on suspicious account access patterns in real time.

7azbd retains personal data for the minimum period necessary to fulfil the purposes described in this Policy, subject to applicable legal and regulatory retention obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your account's active status plus five years following account closure, to satisfy legal and regulatory requirements.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction, in accordance with anti-money-laundering record-keeping obligations.
• KYC and identity verification documents: Retained for five years from the date of verification or account closure, whichever is later.
• Customer support correspondence: Retained for three years from the date of the most recent interaction, to enable dispute resolution and quality assurance review.
• Technical and usage logs: Retained for up to 12 months on a rolling basis, unless a specific security or legal matter requires retention for a longer period.
• Marketing consent records: Retained for the duration of your consent, plus three years following withdrawal of consent, to demonstrate compliance.

On expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

As a 7azbd player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details in Section 13. We will acknowledge your request within 72 hours and provide a substantive response within 30 days.

• Right of access: You have the right to request a copy of the personal data that 7azbd holds about you, together with information about how it is being used.
• Right to rectification: You have the right to request correction of any personal data that is inaccurate or incomplete. You may update basic account details directly within your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 7azbd's legal retention obligations. Note that data required for AML compliance cannot be deleted before the mandatory retention period has expired.
• Right to restriction of processing: You may request that 7azbd restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being verified following a rectification request.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request that your personal data be provided to you in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your personal data that is based on 7azbd's legitimate interests, including profiling for marketing purposes. You may opt out of marketing communications at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

The 7azbd platform is strictly intended for adults aged 21 and above. 7azbd does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual who does not meet the minimum age requirement, that data will be deleted immediately, the associated account will be permanently closed, and any funds held in the account will be handled in accordance with our Terms and Conditions.

If you have reason to believe that a minor has registered an account on the 7azbd platform, please notify us immediately at [email protected] so that appropriate action can be taken without delay.

7azbd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. The effective date at the top of this page will be updated whenever a material change is made.

Where changes are material — meaning they significantly affect your rights or how your data is used — 7azbd will notify registered players by email and/or by posting a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of the platform following the effective date of any update constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the platform and request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 7azbd, please contact our support team using the details below. All privacy-related enquiries are handled by our dedicated data team and treated with full confidentiality.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
• Response Time: Acknowledgement within 72 hours; full response within 30 calendar days